CLO Symposium Spring 2020

The #1 Conference the Learning and Development Professionals

Re-engineering Your Learning Experience

Details

  • Day 2: 2:15 pm - 3:00 pm CT

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    Description

    There are some great technology solutions that help organizations manage their Learning, but a good system is only as good as the processes that support it. In this presentation, Brad Cooper, Senior Analyst for Talent Management Systems at Florida Blue, will share the processes he put in place to move from an informal, haphazard, and inefficient process to one that is streamlined, standardized, and centrally managed. He will discuss the overall process improvement project, the cultural impediments that were overcome, the magic mix of systems that allows the process to work, and will share Florida Blue’s secret sauce at the heart of this successful process.

    In this workshop you’ll learn:

    • Process improvement solutions to help strengthen your learning
    • Obstacles you may encounter along the way
    • Key learnings from Florida Blue after their journey to an improved Learning Experience
    DeVryWORKS logo

    At DeVryWORKS, we understand that it's important to address specific learning objectives for business leaders, and offer personalized talent management support to fuel the growth of our strategic partners and their employees. An organization can thrive with an engaged workforce prepared to meet its current and future needs, as well as developed leaders who can deliver on strategic priorities. The right talent initiatives can help you energize a business growth strategy—that’s why a DeVryWORKS partnership is strategic, too. We're here to help you build the workforce you need to contribute to the success of your organization. We strive to understand your business goals and objectives so we can help empower your employees with skills they need to grow along with your organization.

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    Whether you’re training, marketing, or selling, you have no choice: You are competing in the attention economy. So win—by partnering with PT. The e-learning materials we create for you will earn your audience’s time and reward it with material they’re excited to experience. With experts in instructional design, graphic design, and every modern learning technology, we make the attention economy work for you by creating innovative, effective training—at your scale, budget, and pace—that learners want to take.

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    Saba is a global leader in next-generation cloud solutions for talent management. The company helps organizations transform the way they work by enabling the continuous learning, engagement and development of their people network. Supporting the new world of work, Saba delivers learning, performance, succession, career development, workforce planning and compensation solutions that incorporate modern technologies such as social, collaboration, mobile and gamification. Saba solutions are based on the Saba Cloud platform, a highly scalable architecture that exceeds industry scalability, performance, and security standards. Saba currently supports over 31 million users from 2,200 customers across 195 countries and in 37 languages.

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    Southern New Hampshire University (SNHU) is a private, nonprofit, accredited institution providing high quality, affordable and workplace-relevant education since 1932. With over a quarter-million students and alumni, SNHU meets diverse learner needs online and on-campus with hundreds of programs. SNHU’s Workforce Partnerships team collaborates with employers to attract, develop and retain top talent at every level of the organizational chart. Contact SNHU’s Workforce Partnerships team at partnerships@snhu.edu.

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    Trusted by Fortune 500 companies across all major industries,BetterUp helps organizations go beyond learning to transformation. We do this by offering personalized development through one-to-one coaching to employees at all levels.

    Uniquely scalable and completely full-service, we leverage machine learning and the latest research across the behavioral sciences to deliver the world’s most effective approach to sustainable behavior change. To ensure alignment with your business goals, competencies, and values, our coaches become steeped in what is unique about your organization. And they diagnose and close hidden cultural and behavioral gaps, measurably connecting transformation to targeted business outcomes and ROI.

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    Bluepoint provides award-winning leadership development programs. Our leadership development facilitators and trainers are some of the most experienced and highly sought-after practitioners in the field, bringing you one-on-one coaching and on-site workshops. And, if you are looking for a custom program, our internal instructional designers have decades of experience to help you build a program to meet your business needs. Our in-house subject matter experts work closely with our instructional designers to help you build a training program suited for your unique organizational goals. Our parent company, Simplify Compliance also produces online training courses covering topics such as human resources, workplace safety, health care (including clinical documentation improvement (CDI) and coding), and workplace harassment.

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    At, D2L, we believe a great learning experience is critical to driving engagement and retention. D2L’s learning platform helps prepare and engage your workforce with a personalized learning experience. leadership development, peer-to-peer knowledge sharing, and more. With a fully open API, Brightspace can easily integrate within your existing technology ecosystem. For many companies, engaging their workforce has become just as necessary as engaging their customers. With the right tools, we can help you turn the challenge of retaining and developing the best talent into a competitive advantage.

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    DDI is a global leadership consulting firm that helps organizations identify, promote and develop exceptional leaders. From first-time managers to C-suite executives, DDI is by leaders’ sides, supporting them in every critical moment of leadership. Built on five decades of research and experience in the science of leadership, DDI’s evidence-based assessment and development solutions enable millions of leaders around the world to succeed, propelling their organizations to new heights. For more information, visit ddiworld.com.

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    Drexel LeBow Corporate and Executive Education partners with your organization to advance business and leadership skills of your talent pool. New insights flourish from programs infused with the latest business strategy, trends, research, technical applications and delivery from our world-renowned faculty, as we build new, or enhance existing, development programs. We build a custom program that addresses your organization’s challenges and goals from the inside out. Our consultative learning team immerses itself in your business issues, developing and building a program from the ground up, using our resources, to create a stronger foundation, new architecture or a new direction that propels initiatives forward.

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    Discover customized performance improvement programs that strategically align with your unique business objectives and differentiate your global workforce, leaders and salespeople to ensure business excellence. Our managed learning strategies include repeatable processes to make knowledge transfer more efficient and cost-effective. Our sales solutions emphasize rich experiences to foster sales and loyalty. And our leadership development strategies stress employee engagement. Our sole focus is performance improvement, and everything we do, from technical and compliance training to process improvement and human capital technology integration, is focused on helping your organization deliver meaningful results.

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    Metrics That Matter™ (MTM) is the market-leading learning analytics system, combining a world-class evaluation approach with powerful analytic tools to help organizations measure and improve their talent development programs. MTM combines data from multiple enterprise systems (including your LMS) with information collected through evaluations and assessments to paint a complete picture of learning and business performance. MTM’s primary focus is to provide the analytic toolset, including world-class reporting and valuable comparative benchmarks, to empower data-driven decision making and improve the return on talent investments.

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    With a library of 20,000+ elearning courses from the world’s leading publishers, OpenSesame helps midmarket and enterprise companies transform their elearning experience with:

    – The most flexible buying options to maximize your budget
    – The world’s largest catalog of elearning courses, updated constantly
    – Compatibility with every LMS
    – Streamlined procurement process

    Leading organizations depend on OpenSesame to train millions of employees. An entirely new and better way—easier, more economical, with less risk—to access the best on-­demand training. With thousands of business, safety, technology, and compliance courses, OpenSesame helps train organizations of any size.

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    Pearson Accelerated Pathways helps companies strategically align their educational assistance spending to the talent objectives of the organization. We leverage an agnostic, consultative approach to solving educational attainment challenges and increasing economic mobility for working adults. Our prescriptive, curated mix of education resources, technology, content, coaches and partnerships work in tandem to overcome the most complex educational disparity, from your frontline to your executive employee, creating a win-win model for employers and educational providers alike. Learn how we improve business performance by building a workforce that’s more skilled, competitive, engaged, and prepared for the future of work.

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    Purdue University Global is a public, nonprofit institution that offers a world-class education online. We deliver education customized for the needs of your employees and your organization.

    Our personal approach to helping you meet core business objectives goes far beyond training your workforce. As your strategic partner, we work closely with you to develop a customized plan to identify critical business issues and growth opportunities, address specific workforce talent needs and skill gaps, maximize college credit opportunities, improve operational efficiencies, and maximize return on educational investment.

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    University of Maryland University College was founded more than 70 years ago specifically to serve the higher education needs of working adults and service members. Today, UMUC continues that tradition online and offers more than 90 degrees, certificates, and specializations backed by the reputation of a state university and the University System of Maryland.

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    Established in 1981, NIIT offers Managed Training Services to market-leading companies in 40 countries. Our comprehensive suite of Managed Training Services includes custom curriculum design and content development, learning administration, learning delivery, strategic sourcing, learning technology, and advisory services. With a team of world-class learning professionals, NIIT is dedicated to helping customers increase the business value of learning and development. Built on the sound principles of ‘Running Training like a Business’, NIIT’s Managed Training Services and best-in-class training processes enable customers to align business goals with L&D, reduce costs, realize measurable value, benefit from rock-solid operations, and increase business impact.

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    The PennCLO Executive Doctoral Program prepares the Chief Learning Officer (CLO) and other senior-level executives for success in their roles as learning and talent development leaders. Developing an organization's talent is a critical component of its success. Learning leaders who are committed to human capital development within organizations must use evidence-based practice to create and oversee leadership development, learning, and managerial initiatives. The program provides a rigorous academic environment where members build the skills necessary to ensure successful learning outcomes that will align with the organization's strategy.

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    Whether you’re seeking to advance your career, build new capabilities, or address your most complex scientific and technological challenges, you’ll find a program at MIT that aligns with your goals. Choose from more than 100 offerings ranging from two-day, on-campus programs to multi-week online courses, all designed to take your career and your organization to the next level

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    A part of UNC Kenan-Flagler Business School, UNC Executive Development is an internationally recognized leader in the field of executive education, ranked #2 in the U.S and #9 in the world according to the 2019 Financial Times. We take great pride in collaborating with organizations, including Fortune 500 companies, to design and deliver innovative, customized learning solutions to address specific needs and drive impact. We also offer a portfolio of Programs for Individuals, both in-person and online, to help learners acquire and hone the skills necessary to prepare for the Future of Work.

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    Strategic Education Inc., strives be at the cutting edge of work and education - supporting a modern workforce and creating economic mobility for all. With two universities – comprised of dozens of degree programs – and a suite of innovative learning programs and services, we can give your employees what they need most: options. Whatever their learning styles, whatever their career paths, whatever your budget—we offer learning solutions that are flexible, innovative, game-changing and affordable. It’s a way to boost the strengths of your talent pool and to lay the groundwork for new levels of success.

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    With the most comprehensive catalog of elearning courses from the world's top publishers, we are here to help you every step of the way—from finding courses, mapping them to your core competencies, syncing them with LMS, to increasing utilization and improving your training programs.

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    Learning Pool is a full-service e-learning provider, offering a range of platform, courses and content creation services to over 750 organizations and 2 million learners in 21 countries. It offers a world-class suite of learning technology solutions to deliver on the “learning ecosystem” concept and provides a highly customized learning experience with effective, engaging content. Learning Pool has recently won several prestigious awards including Brandon Hall and Learning Technologies for Innovation. From its US headquarters in Boston, MA, Learning Pool provides services to Fortune 100 companies such as KPMG, AstraZeneca, AT&T, and many more.

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    Part of Learning Pool’s e-learning ecosystem, Learning Locker, allows L&D professionals to combine data from learning, evaluation and business systems into a single dashboard to undertake detailed analysis of learning programs and optimize these for impact, engagement and efficiency. Without the need for code or complex BI tools, Learning Locker is the simplest way to enable Learning Analytics in your company. Learning Locker is the world’s most installed LRS and holds a Queen’s Award for Enterprise Innovation and is available Cloud-managed, on-premise, OEM and open source.

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    Pearson Accelerated Pathways helps companies strategically align their educational assistance spending to the talent objectives of the organization. We leverage an agnostic, consultative approach to solving educational attainment challenges and increasing economic mobility for working adults. Our prescriptive, curated mix of education resources, technology, content, coaches and partnerships work in tandem to overcome the most complex educational disparity, from your frontline to your executive employee, creating a win-win model for employers and educational providers alike. Learn how we improve business performance by building a workforce that’s more skilled, competitive, engaged, and prepared for the future of work.

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    Cornerstone is a global people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize their people potential. Featuring comprehensive recruiting, personalized learning, modern content delivered in the flow of work, development-driven performance management and holistic workforce data management and insights, Cornerstone’s people development solutions are used by more than 3,600 global clients of all sizes, spanning more than 40 million users across 180+ countries and 40+ languages.

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    At Bluepoint Leadership Development, we believe that people at all organizational levels can significantly enhance their leadership effectiveness through the study of advanced leadership concepts, direct feedback, intense learning experiences, accountability-based coaching and personal reflection. After 27 years of developing leaders in organizations throughout the world, our workshops and coaching programs are recognized by many as simply the very best available today. During our facilitator-led workshops, personalized coaching programs and online learning applications, we educate, train and coach leaders to use their natural talents to dramatically accelerate their personal and professional development.

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    Degreed is a workforce learning and skills tracking platform. We integrate and curate all the resources people use to learn, all in one place — including learning management systems and millions of courses, videos, articles, books, and podcasts from thousands of sources. Then we use behavioral and data science to analyze everyone's strengths and opportunities, and to automatically personalize development based on their skills, roles, and goals. Founded in 2012, Degreed is headquartered in Pleasanton, California, with additional offices in San Francisco, Salt Lake City, New York and Amsterdam.

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    At Ceresa, we’re democratizing access to truly transformative leadership development. Our Leadership Accelerator program combines a structured curriculum, executive coaching, and high-impact, external mentorship, delivered virtually via an easy-to-use platform.   It is designed to address the many and common failure points of typical mentoring and coaching programs, and it’s fully virtual and turnkey. We help develop high-impact leaders from Fortune 500 companies to startups, from San Francisco to London to India, across technology and professional services to healthcare and non-profits.

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    Kaplan Higher Education (KHE) —a member of Kaplan, one of the world’s largest and most diverse education providers— is a leading managed services provider in the higher education industry, representing universities like Purdue University Global and other institutions within the Purdue University system. We enable companies to optimize business results by providing education solutions and services.

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    SumTotal provides a unified, comprehensive and flexible HCM solution spanning the entire employee lifecycle. Our award-winning solution for attracting, retaining, developing and engaging today’s multi-generational workforce is grouped into four HR Suites – Talent Acquisition, Learning Management, Talent Management and Workforce Management – all on a common platform.

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    There’s a gap that separates best-in-class companies from others. That gap is business acumen excellence. Senior leaders explicitly state that business acumen excellence is a critical building block of their organizational development strategy. The Business Acumen Institute is explicitly geared to support corporate leaders, across industries and around the world, by educating emerging leaders and managers to think like strategists, act like entrepreneurs, and contribute to the bottom line. The Business Acumen Institute’s founder wrote the book on business acumen excellence. The Business Acumen Handbook has become the world’s leading, go-to book on business acumen.

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    Copyright Clearance Center (CCC) builds unique solutions that connect content and rights in contextually relevant ways through software and professional services. CCC helps people navigate vast amounts of data to discover actionable insights, enabling them to innovate and make informed decisions. CCC, with its subsidiary RightsDirect, collaborates with customers to advance how data and information is integrated, accessed, and shared while setting the standard for effective copyright solutions that accelerate knowledge and power innovation. CCC is headquartered in Danvers, Mass. with offices across North America, Europe and Asia.

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    Thayer is an innovative leadership institute led by retired senior military officers who develop business leaders as individuals and teams. Located on the grounds of the US Military Academy, Thayer provides world-class instruction to build leaders of character grounded in the US Army leadership philosophy of “Be, Know, Do”. Access to top scholars and field practitioners helps teams take charge of their own leadership, deliberately shape culture, and creatively tackle challenges. Transformative experiences facilitate the exploration of core proficiencies to operate in dynamic global environments. Customized offerings can be cascaded throughout an organization; whether onsite, online, or globally.

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    At Babson Executive Education, we help drive growth and innovation around the world by developing entrepreneurial leaders who pair practical knowledge with a make-it-happen mentality to advance organizations through change and disruption. We engage all levels of an organization to create continuous innovation and new revenue opportunities by focusing on developing an agile, entrepreneurial mindset that emphasizes strategic thinking and action. Learning from highly regarded faculty with relevant experience and research, participants leave our programs immediately prepared to address challenges, identify opportunities, and make positive economic and social impacts on companies and communities around the world. Discover what we can do for your organization.

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    InteraWorks is a global learning company on a mission to elevate the human experience at work. Specializing in professional development and performance enablement, they offer top-rated learning programs including Effective Edge, Best Year Yet, and the Essentials series. Their integrated learning framework and online tools generate immediate and sustainable breakthroughs in performance. Through decades of working at all levels in enterprise companies across many industries, they’ve built a reputation for helping people and organizations harness their focus, mindset, talent and energy to produce results that matter most.

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